Kohler Oncue Connection Problems - Just looking at it drops the connection to the remote monitoring software (oncue). A firmware flash fixes it, but an annoyance. My issue is that the controller won't pick up a new ip address via dhcp. I have statically assigned an ip address and that doesn't work neither. After some searching around, this seems to be a. Users may face several connection issues with the kohler oncue system. Here are some common problems: When i log in i get a not connected not authorized message and no ats detected on your home. You should try connecting a laptop outside at the unit via the cat5 cable going. I logged into oncue plus and it shows not connected. After a lot of head scratching, i discovered that the controller was not connected to my network. I have a kohler generator that will not connect to the kohler oncue server for remote monitoring on kohlers app. Iโve confirmed the cat5 cable is functional, performed firmware updates on the. My kohler home generator lost connection to the oncue server. What do i need to do to reconnect it to the server? Oncue plus rdc plumbing product pdf manual download. Oncue plus dc, oncue plus rdc2, oncue plus dc2,. I have been struggling with the oncue environment as have others, network disconnects requiring reboot, etc. I donโt have ha running yet, but had an idea of a home. I have a kohler generator and for the life of my canโt get connected to their oncue app. It was connected when we moved in, but a new phone and some issues iโve lost the connection. How do i reset the internet connection to my kohler oncue plus? I have a new internet provider and my oncue plus app The issue i am having is the generator seems to be able to send emails (i. e. Outbound) but oncue cannot connect to the generator. This is despite the fact that the. I logged into oncue plus and it shows not connected. After a lot of head scratching, i discovered that the controller was not connected to my network. Disconnect the battery cables before working on the generator set. I logged into oncue plus and it shows not connected. After a lot of head scratching, i discovered that the controller was not connected to my network. We are sorry about the nuisance email being generated by oncue plus. The messages being sent are inaccurately reporting server disconnections and utility loss. View and download kohler oncue plus user manual online. Oncue plus receiver pdf manual download.
Just looking at it drops the connection to the remote monitoring software (oncue). A firmware flash fixes it, but an annoyance. My issue is that the controller won't pick up a new ip address via dhcp. I have statically assigned an ip address and that doesn't work neither. After some searching around, this seems to be a. Users may face several connection issues with the kohler oncue system. Here are some common problems: When i log in i get a not connected not authorized message and no ats detected on your home. You should try connecting a laptop outside at the unit via the cat5 cable going. I logged into oncue plus and it shows not connected. After a lot of head scratching, i discovered that the controller was not connected to my network. I have a kohler generator that will not connect to the kohler oncue server for remote monitoring on kohlers app. Iโve confirmed the cat5 cable is functional, performed firmware updates on the. My kohler home generator lost connection to the oncue server. What do i need to do to reconnect it to the server?